In this Office Hours episode of our Creative Confidence Series, David Kelley, founder of IDEO and the Stanford d.school, chats with IDEO U Dean Suzanne Gibbs Howard and answers questions from our community on design thinking, creativity, and leadership. The interview has been edited for length and clarity. Listen to this episode on our podcast, and check out their full conversation to hear more of David’s thoughts on the core abilities of the most successful design thinking practitioners.
As an IDEO Partner and a Managing Director in the Tokyo office, Mike Peng has developed an ability to collaborate with all kinds of teams across many cultures and markets. With a background in neuroscience and wide-ranging personal interests including hip-hop dance, tennis, and the occasional reality TV show, Mike sources inspiration from many places. Leading up to the launch of our Cultivating Creative Collaboration online class, which Mike teaches, we caught up with him to chat about his passion for understanding human motivations, the role of creativity in teamwork, and what’s inspiring him lately.
Journey mapping is a tool central to service design. It helps you better understand the interactions people have with your company and identify the moments that matter most. But journey maps can also serve another function—they’re an ideal guide for identifying parts of your customer’s journey where partnerships can play a key role.
In this episode of our Creative Confidence Series, IDEO Partner and Managing Director Mike Peng chats with IDEO U Dean Suzanne Gibbs Howard about creative collaboration—the method IDEO teams use to come up with innovative new ideas. Mike gives insight into our new course, Cultivating Creative Collaboration, that teaches you how to guide others through the creative collaboration process. He also shares tips for overcoming common challenges, why this way of working is necessary in today’s world, and how tension can be harnessed to unleash creative ideas.
In this episode of our Creative Confidence Series, IDEO Executive Design Director Chris Nyffeler chats with IDEO U Managing Director Coe Leta Stafford about the value of prototyping, how to create low-fidelity prototypes for digital products and services, and the role of technology in design.
Effective collaboration is fueled by empathy—an awareness of others and an ability to detect their emotions and understand their perspective. To come up with truly innovative solutions requires new ideas. And to bring new ideas to light requires seeking a diversity of perspectives and creating a welcoming space for people to share their ideas without fear of judgment.