Chris Waugh, Chief Innovation Officer at Sutter Health, and IDEO U Dean Suzanne Gibbs Howard sat down to discuss how service design can radically and rapidly change the ways healthcare is delivered, making it more personalized and a better experience for patients.
How do you move past challenges, even when constraints are tight and solutions are elusive? It’s all about supporting rather than managing, and showing grit, resilience, and optimism, even after several rounds of prototypes, or the realization it’s time to start asking new questions. Here are four ways to maintain momentum as you address a design challenge.
In our latest Creative Confidence Series chat, Jocelyn Wyatt, Chief Executive Officer of IDEO.org, and Dean of IDEO U Suzanne Gibbs Howard discussed the unique challenges of designing for the social sector and how to apply advanced design thinking principles to manage multiple stakeholders and solve for complex issues.
Research shows that we view our future selves as strangers. There’s a disconnect between the objective truth that we will age over time and the ability for people to feel like their future self is a real person.
Just as it’s imperative to build empathy for users when designing solutions to meet their needs, could we make better decisions by building empathy for our future selves?
In our latest Creative Confidence Series chat, David Aycan, IDEO Products Managing Director, and IDEO U Dean Suzanne Gibbs Howard sat down to discuss how to effectively design for and implement change and ways to measure the impact of creativity in an organization.