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    Culture Change Articles

    Articles, insights, and activities to help you create a culture—the beliefs, behaviors, and values a company upholds—for a thriving workplace.
    22 articles Culture Change
    • Leading Change: How to Bring People into the Process
      How to use stakeholders mapping to make people the catalysts for your change, how to turn change skeptics into champions, and how to surface insights about your stakeholders.
      • creative confidence series
      • Culture Change
      • Leadership
    • Belonging at Work: How to Foster Inclusion and Collaboration
      Why belonging is so important for organizations, how to uncover opportunities creating more inclusivity and connection, and tools and levers of design you can use to invite collaboration.
      • Collaboration
      • creative confidence series
      • Culture Change
    • How to Build a Culture of Customer Centricity
      Frameworks for building a more customer centric culture, why customer centricity starts with improving employee health, and how to define and measure your customer benefit.
      • creative confidence series
      • Culture Change
    • Why You Should Invest More Time Into Work Friendships
      Why workplace friendships are important, what questions to ask to help deepen connections with coworkers, and how to think about fostering connection in a hybrid work environment.
      • creative confidence series
      • Culture Change
      • Team Building
    • Lessons We Learned This Year: How to Create a Better Workplace in 2023
      Tips on creativity, empathy, and leadership in the workplace.
      • Culture Change
      • Leadership
    • How To Create Powerful Workplace Rituals
      The business case for rituals, the key elements behind a ritual, and techniques and tips on how to design rituals in your own workplace.
      • creative confidence series
      • Culture Change
      • Team Building
    • Strategies for Managing Difficult Emotions at Work
      Why it's good for business to bring emotions into the workplace, and skills and mindsets to manage our most difficult emotions.
      • creative confidence series
      • Culture Change
    • What is a Systems Map?

      A systems map of a public high school experience, which includes students, teachers, principals families, the school board, and the connections between them.

      Learn how to use a systems map to visualize complex systems.

      • Activities
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    • 3 Frameworks for Managing Organizational Change

      Man wearing a blue shirt and glasses.

      Wondering how to create lasting change in your organization? Here’s how to identify your change journey and three frameworks to get started.

      • Creative Confidence Series
      • Culture Change
      • Purpose
    • How to Build Culture Remotely: A Survey of Our Community

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      For many organizations, culture building has been impacted by remote work—and will need to be reimagined. The IDEO U community shared ideas on remote culture building, from connecting with your purpose to finding moments of celebration.

      • Collaboration
      • Culture Change
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    • Combat Remote Fatigue: Tips From the IDEO U Community

      Work from home set-up, computer on stand, clean desk

      In a future of work that for many will be a combination of virtual and in-person, we’ll need to tackle one of the biggest challenges of remote work: Zoom fatigue. We reached out to the IDEO U community and heard your best tips on staying inspired and engaged, from making a new commute to designing an end-of-day ritual.

      • Collaboration
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    • Using Your Power for Good in the Workplace

      Ways to use power to help others diagram

      Power exists in all of our relationships, and it shapes the roles we play in each others’ lives. However, it’s not distributed evenly. Sometimes, it can be gained through expertise, knowledge, or skills—but other times, it’s tied into social and cultural factors like race, identity, and wealth. With this in mind, it’s helpful to reframe the purpose of power in our lives. It’s about more than just personal status and privilege; it’s also a responsibility and a tool we can use to help effect positive, meaningful change.

      • Creative Confidence Series
      • Culture Change
      • Empathy & Insights
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    Learner Stories

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    Chee Ming Loh Project Manager at Toyota Tsusho Corporation
    Robyn Russell
    Robyn Russell Regional Director at Unite Us
    Caio Barrocal
    Caio Barrocal Product Designer and MSc Student at the University of São Paulo
    Sofia Lopez Nunez
    Sofia Lopez Nunez CFO for Latin America at Caterpillar

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