How great leaders use friction to make the right things easier and the wrong things harder, different types of destructive friction and how they show up in organizations, and tools and activities that leaders can employ to become a friction fixer.

  When facing complex business problems, the traditional method of shear force and determination often falls short. To be successful, you need an ...

Learn about the crucial role of design in scaling and increasing the rate of adoption of climate solutions, how to make the most sustainable products, services, and experiences the most desirable, and how to cultivate alignment and imagine visions of the future.

What makes a good insight, the difference between a finding and an insight, how to make customer research impactful, and how to build narratives from insights to align and compel stakeholders.

How to tell the difference between a plan and a strategy, and what makes a good strategic plan.

How to craft a plan for influencing across distances to have more impact as a remote worker and leader.

How to use data to uncover opportunities for innovation and better understand people and problems.

How to use stakeholders mapping to make people the catalysts for your change, how to turn change skeptics into champions, and how to surface insights about your stakeholders.

Learn a framework for identifying bias, prejudice and bullying and choosing a response; tools leaders can use to disrupt bias; and ways to be an upstander at work.

Why belonging is so important for organizations, how to uncover opportunities creating more inclusivity and connection, and tools and levers of design you can use to invite collaboration.

What challenges are top of mind for leaders today, why creativity is a counter intuitive solution to the challenges of today, and practical tips for how leaders can tap into their creativity to navigate tensions.

How VR is transforming education, tips on designing with an audience in mind, and how education can inform the future of tech.