Hello Design Thinking

An introduction to the foundational concepts and tools of design thinking
Preview Course

Develop a common language and understanding of design thinking across your organization. This flexible, online experience introduces non-designers to the concepts of the design thinking process—a tried-and-tested approach to creative problem solving. Through activities and case studies with IDEO experts, learn how design thinking works and begin to apply these tools and processes to your own work. It's the first step in unlocking your creative potential.

Course Outcomes
  • Establish a common language and repeatable process for creative problem solving.
  • Start applying the methods and mindsets of design thinking to your work.
  • Practice the skills of design thinking through hands-on activities.
  • Increase your confidence in your creative abilities.
Skills You’ll Gain
Creative Problem Solving Brainstorming Prototyping
Format On-Demand
Start Date Start Anytime*
Quantity
Time 2-5 Hours
Price
Regular price
$199
Sale price
$199
Unit price
per 
Download Syllabus

*90-day access from date of purchase.

Go Deeper with Certificate Programs

Take your design thinking skills further with these certificate programs:

What You'll Get

Introduction

Learn the four phases of design thinking, a process for creative problem solving.
Watch a sneak peek
  • Hello Design Thinking—A sneak peek of the course
2 Video Lessons
  • Why Design Thinking Matters Today
  • Four Phases: From Gathering Inspiration to Sharing the Story
1 Activity
  • Pick a Problem You Want to Solve

Lesson 1: Gather Inspiration

Inspire new thinking and discover what people really need through observation.
4 Video Lessons
  • Gather Inspiration
  • Making Change through Observation: The Problem
  • Making Change through Observation: The Solution
  • Six Tips for Observation from IDEO Design Director, Coe Leta Stafford
1 Activity
  • Observe Photos to Spark New Ways of Thinking

Lesson 2: Generate Ideas

Use divergent thinking to push past the obvious and get to breakthrough solutions.
4 Video Lessons
  • Generate Ideas
  • Stretching Past the Obvious: The Problem
  • Stretching Past the Obvious: The Solution
  • The Mash-Up
1 Activity
  • Spark Fresh Ideas from Unexpected Pairings

Lesson 3: Make Ideas Tangible

Build rough prototypes to learn how to make ideas better.
4 Video Lessons
  • Make Ideas Tangible
  • Saving Lives Through Simplicity: The Problem
  • Saving Lives Through Simplicity: The Solution
  • Sketching with David Kelley
1 Activity
  • Sketch to Think: Grab a Pen and Paper and Get Scrappy

Lesson 4: Share the Story

Craft a human story to inspire others toward action.
4 Video Lessons
  • Share the Story
  • Inspiring Design for the Future of Voting: The Problem
  • Inspiring Design for the Future of Voting: The Solution
  • 4 Tips for Story Impact from IDEO Design Director, Jenn Maer
1 Activity
  • Share Your Idea in a Story

Conclusion

Closing Thoughts from David Kelley, IDEO Founder and Chairman
2 Video Lessons
  • Gaining Mastery through Practice
  • Farewell from David Kelley, IDEO Founder and Chairman

Meet Your Instructor

David Kelley

IDEO Founder and Chairman

David’s most enduring contributions are in human-centered design methodology and design thinking. He and his brother co-authored the New York Times best-selling book Creative Confidence. David has been recognized with numerous awards and holds honorary PhDs from Dartmouth and Art Center College.

More About David

Deepen Your Learning

FAQs

We offer three types of courses: self-paced courses, cohort courses, and certificate programs. On-demand courses allow you to start, learn, and finish a course completely on your own schedule. Since courses are on-demand, there's no community experience of going through the material with other learners at the same time. There is no teaching team providing feedback on your submissions.

Cohort courses run on a set calendar with fixed start and end dates. You will be learning alongside other learners, but still have the flexibility to work at a pace that fits your own schedule—there aren't mandatory live components. In cohort courses, you'll have access to a teaching team who will answer your questions and give feedback on your assignments throughout the course. Self-paced courses allow you to start, learn, and finish a course completely on your own schedule. Since courses are on-demand, there's no community experience of going through the material with other learners. In on-demand courses, there is no teaching team providing feedback on your submissions.

Upon completing a course, the certificate and digital badge for the course will automatically become available to you on your profile page within 24 hours. There, you can view your certificate, download it, and access your Credly badge. We've partnered with Credly, a leading digital credentialing platform, to provide learners with a digital badge that they can share on social media, email signatures, or add to their LinkedIn profiles or resumes.

IDEO U courses are not currently eligible for university credit.

You'll need a stable internet connection and a device (computer, tablet, or phone) with a modern web browser such as Chrome, Firefox, Safari, or Edge. Some course activities may work better on a computer than a mobile device. You'll also need to be able to view videos, which requires a browser that supports HTML5 video.

Once you enroll in a course, you can access it by logging into your IDEO U account at ideou.com and clicking on your profile icon in the upper right corner. Then click on "My Courses" to see all of your enrolled courses. Click on the course you want to access to go to the course page. Your courses are always available in your account, even after the course end date.

We offer refunds for on-demand courses if you haven't accessed the course content yet. If you've accessed the course content, we are unable to provide a refund. To process a refund, contact us.

Yes, we do! We offer group pricing when you purchase 5 or more seats for the same course. Contact us at learner-success@ideou.com to get a quote.

Loved by Learners Across the Globe

Michael Lee
Michael VP Balboa Advisory
Luisa Sivoli
Luisa Senior Designer P&G
Christine W.
Christine Senior Program Manager Hao-shi Foundation
Monica Liggins-Abrams
Monica Director of Success Western Michigan University
Hello Design Thinking

“A wonderfully designed course with really insightful concepts. I actively took notes throughout. I come from a highly experienced management consulting background - I can recognize strong frameworks and ideas!”

Michael
Hello Design Thinking

“I've read a lot about Design Thinking but never before have I had such a simple and complete explanation with hands-on exercises to understand it in such a great way!”

Luisa São Paulo, Brazil
Hello Design Thinking

“IDEO U brings IDEO next to me, making it so much easier to introduce design thinking to others in my various companies. I don't feel lonely anymore as a design thinking practitioner and advocate.”

Christine Taipei City, Taiwan
Hello Design Thinking

“The course was a great introduction. It was just the right amount of information to introduce the concept. The case studies and activities helped drive home the point of each phase that was introduced.”

Monica Kalamazoo, MI

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Learn the phases of design thinking with case studies & practical tips you can use today.

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