Work Better with AI Workshop

Build the AI assistants you need for your work now, and the judgment for where to apply AI next.

It’s easy to fall into the trap of “we’ll figure out AI as we go.” This workshop gives you a framework to decide where AI fits in your work, and a hands-on process to get started.

You'll leave this 3.5-hour workshop with custom AI assistants built for a high-impact area of your workflow. You'll map where AI takes on more routine work within your role and organization and where humans should stay at the helm.

See live demos, ask questions as you build, and leave with an up-to-date vocabulary for AI and a framework you can apply as your work evolves. This approach works no matter what tool you use: ChatGPT, Claude, Copilot, or Gemini.

Live sessions run Wednesday, November 18 at 7:00 PM EST and Thursday, November 19 at 12:00 PM EST. Both cover the same material, so after enrolling, attend whichever works best for you.

This workshop is presented by IDEO U and led by a facilitator from ExperiencePoint, an IDEO U partner.

Course Outcomes
  • Build working AI assistants tailored to your work, no code required.
  • Identify the one part of your process that's ready for AI now and what to build next, so you leave with a roadmap beyond the workshop.
  • Form a perspective on where AI can add value to your role and organization, and what should remain in human hands.
  • Gain a framework to spot where AI can help, so conversations with your team turn into confident decisions.
Skills You’ll Gain
Workflow Mapping Understanding Agentic AI AI Judgment Applied AI Practice
Build the AI assistants you need for your work now, and the judgment for where to apply AI next.
Format Online Workshop
Start Date
Quantity
Duration 1 session
Time 3.5 Hours
Price
$399
$399
Download Syllabus Download Syllabus
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What You'll Get

Live Workshop: November 18 or 19

One 3.5-hour live session, led by an ExperiencePoint facilitator and offered at two times to cover time zones:

    • • Wednesday, November 18, 7:00 PM - 10:30 PM EST
    • • Thursday, November 19, 12:00 PM - 3:30 PM EST

    The session will be recorded and available to watch for 30 days. That said, this workshop is built around doing the activities live with facilitation and peer feedback, so plan to attend in real time if you can.

    • Kickoff: From Optimizing to Reimagining with AI

    • Spot the gap between everyday AI use and the bigger value AI can bring, and get clear definitions of AI assistants, agents, and automation. Set the focus: use today's capabilities well while preparing for what's next.
    Module 1: Activate Dormant Resources

    • You're sitting on assets AI could put to work: the 90-page policy doc, years of post-mortems. Turn one into an AI tool your whole team can use.
    Module 2: Assess Value Shifts

    • Write your core value statement, then map your work: what AI has made easy and abundant and where human judgment is even more valuable.
    Module 3: Automate with AI

    • Storyboard a real workflow, mark where AI takes over and where a human stays at the helm, then build an AI assistant that handles the first step.
    Wrap: Create Your Roadmap

    • Leave with custom AI assistants, a roadmap of what to build next in your workflow, and a framework to spot opportunities for AI across your team and organization, while maintaining the competitive advantage of your people.

    Deepen Your Learning

    Get hands-on experience and support

    Participate in live discussion and experimentation with peers across industries and roles.

    Watch the recording

    Get 30-day access to the session recording and a workbook with frameworks.

    Showcase your skills

    Earn a certificate of participation you can share with your network.
    Learn more about the IDEO U Learning Experience
    Deepen Your Learning

    FAQs

    Who should take this workshop?

    Take this workshop if you use AI tools like ChatGPT, Claude, Copilot, or Gemini occasionally, and want to use them more effectively, starting with your first custom assistants. This workshop is great for people who are short on time and struggle to carve out moments to experiment with AI on their own. If you lead a team, you'll also leave with a framework and a shared vocabulary to coach others through the same decisions around AI use.

    This workshop probably isn't for you if you use AI daily and want advanced agent building or technical depth, or you're looking for a sit-back-and-watch webinar. This is a hands-on session where you're actively building your own AI assistants.

    What will I build?

    You’ll build custom AI assistants: AI tools you set up once with your own instructions, files, and examples, then reuse. First, you’ll build one that gets more out of the documents and know-how you already have. Then you’ll bring AI into a real workflow from your own work. Depending on your platform, these might be Custom GPTs, Skills, Copilot Agents, or Gems.

    Who are the facilitators?

    This workshop was created and is facilitated by ExperiencePoint, an IDEO U content partner since 2010. For 25 years, ExperiencePoint has helped teams around the world build innovation skills the same way this session works: hands-on, on live challenges, learning by doing.

    Do I need to know how to code?

    No. This is a no-code workshop. You'll build with everyday AI tools, no code required.

    What tools do I need?

    You'll need a computer and access to an LLM (the methods we teach work across ChatGPT, Claude, Copilot, and Gemini). You'll participate in activities through a guided online platform, which will be shared with you during the session.

    Which session should I pick?

    The sessions are the same workshop, offered at different times to cover time zones. Pick whichever fits your calendar.

    What if I can't attend live?

    The recording is available for 30 days. That said, this session is built around doing the activities live with facilitation and peer feedback, so plan to attend in real time if you can.

    How is this different from IDEO U's other AI offerings?

    Bring AI to the Design Thinking Process is an on-demand, self-paced course that gives you IDEO's point of view on where AI strengthens creative work and where it doesn't. Our AI x Design Thinking Workshop Series is a beginner-friendly introduction to using AI through the design thinking process. Work Better with AI is the next step: a hands-on session for people across roles who use AI occasionally and are ready to build their first custom assistants, along with the judgment for where to apply AI.

    Is this useful if my company hasn't picked its AI tools yet?

    Yes. You'll learn methods and a framework that work across platforms. The framework and process you'll learn for working with AI will stay useful even if you or your company switch AI tools or platforms.

    Can my team take this together?

    Absolutely, and teams get more from the shared vocabulary. For groups of 20 or more, contact ExperiencePoint about a private session for your organization.

    Here's What Past Workshop Attendees Have Said

    Workshop Attendee
    Workshop Attendee
    Workshop Attendee
    Workshop Attendee
    Work Better with AI Workshop

    “The artifact to help build agents was amazing. Just 30% of people had ever built an agent before the day. 100% had after.”

    Workshop Attendee
    Work Better with AI Workshop

    “The step-by-step process of ways to think about what your pain points are and how AI can assist helped make an overwhelming concept concrete and applicable!”

    Workshop Attendee
    Work Better with AI Workshop

    “Learning to identify where to look at internal processes and what to consider using AI for was helpful. Excited to go to the next level and use AI and integrate our tools with MCP!”

    Workshop Attendee
    Work Better with AI Workshop

    “I really enjoyed how much hands-on work there was to create a custom agent”

    Workshop Attendee

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